Privacy Policy

Last updated: July 2026

Your Subbie Limited ("we", "us", "our") is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This policy explains how we collect, use, store and disclose your personal information when you use our website (yoursubbie.co.nz) or engage our waterproofing services.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: Your name, email address, phone number and physical address when you submit a contact form, request a quote or engage our services.
• Project information: Details about your property and waterproofing requirements that you provide to us.
• Website usage data: Anonymous analytics data including pages visited, time spent on site, browser type, device type and referring website. This data is collected through Google Analytics and does not personally identify you.
• Cookies: Small text files stored on your device to improve your browsing experience and help us understand how our website is used. See Section 7 for more details.

2. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and provide quotes for waterproofing services.
• To deliver the waterproofing services you have engaged us to perform.
• To communicate with you about your project, including scheduling and updates.
• To improve our website and services based on anonymous usage patterns.
• To comply with our legal obligations under New Zealand law.

3. Legal Basis for Processing

Under the Privacy Act 2020, we collect and process your personal information based on:

• Consent: When you voluntarily submit your contact details through our website forms.
• Contractual necessity: When processing is required to deliver waterproofing services you have engaged.
• Legitimate interest: For website analytics that help us improve our services.

4. Information Sharing

We do not sell, trade or rent your personal information to third parties. We may share your information with:

• Service providers: Third-party tools we use to operate our website (e.g., hosting providers, analytics services) who are bound by their own privacy obligations.
• Professional obligations: Where required to comply with building regulations, council requirements or legal proceedings.

5. Data Storage and Security

Your personal information is stored securely using industry-standard encryption and access controls. Contact form submissions are transmitted via encrypted connections (HTTPS). We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Your Rights Under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information where it is no longer required.
• Complaint: Lodge a complaint with the Office of the Privacy Commissioner if you believe your privacy has been breached.

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website uses cookies to:

• Essential cookies: Required for the website to function correctly (e.g., remembering your cookie consent preference).
• Analytics cookies: Google Analytics cookies that collect anonymous data about how visitors use our website. These help us understand which pages are popular and how users navigate the site.

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website. Google Analytics cookies can be opted out of using the Google Analytics Opt-out Browser Add-on.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us: